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Data Protection Notification

We, DEUTZ AG, consider the protection of your personal electronic data as a priority and abide strictly by the rules of the German Data Protection Act. Electronic data will be collected by this website only to the extent as technically required. In no case will electronic data be sold or disclosed to third parties for any reason.

This notification provides an overview about how we safeguard this protection and which kind of data will be collected for which purpose.

Data Processing on DEUTZ AG's Websites

DEUTZ AG automatically retrieves and saves, in our server log files, information which your browser transfers to us and also retrieves and saves such information which is generated in respect of the DEUTZ AG site (URL) that you enter. This information consists of:

  • Title, language and ID of the visited DEUTZ AG site
  • URL of the visited DEUTZ AG site
  • Date and time of visit
  • User's browser type
  • User's IP address
  • The referer of the visited DEUTZ site (this is the site which provided the link to DEUTZ AG)

DEUTZ AG will not attribute these data to individuals. There will not be any comparison of these data with other data from other sources.

Cookies

DEUTZ AG's websites use so-called cookies. They are designed to make our sites safer and more effective and user-friendly. Cookies are small text files which will be transferred to your computer and which will be saved by your browser. By way of the cookie, the DEUTZ server will be able to detect a renewed visit of a previous user. The cookie used by DEUTZ AG contains a 32-digit random ID and no personal data.

Right to Information

Upon your notification to us of your exact time of visit of any of the DEUTZ AG websites, also stating the IP address allocated to your computer at that time, you will be informed about the data which were saved during your visit to any of the DEUTZ AG sites. Please contact DEUTZ AG's web administrator Mr Burmeister (burmeister.m@deutz.com) in case of queries related to the data which were saved in our server log files in respect of your visits and about information contained in any e-mails which will be sent to the aforesaid DEUTZ AG e-mail address.

Further Information

We value your trust. Therefore, we would like to respond to any of your queries in respect of processing of your electronic data. If questions remain which could not be answered by this Electronic Data Protection Notification or if you desire more in-depth information, please do not hesitate to address our web administrator Mr Burmeister (burmeister.m@deutz.com).

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the plugin available under the following link : (http://tools.google.com/dlpage/gaoptout?hl=en).

In view of the discussion about the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses are only shortened processed in order to exclude a direct personal reference.

DEUTZ Connect App

2.1 Use of your data

DEUTZ AG collects and processes information about the use of functions within the DEUTZ Connect app. This helps identify the areas in the mobile app that are of particular interest to our customers. The purpose of data collection is the continuous improvement of the DEUTZ Connect app. We also process your data as specified in Clause 2.2 and Clause 2.3 for the purpose of maintaining customer relationships, increasing our product quality and optimising our service processes, as well as for internal marketing purposes. In addition, your data will be used by DEUTZ dealers (Clause 2.3) for their own purposes, and by the third parties specified in Clause 2.4 in accordance with the stipulations described in Clause 2.4.

If you do not agree to the aforementioned use, please do not accept these Terms of Use and terminate the installation, and/or remove the DEUTZ Connect app from your mobile device.

2.2 DEUTZ AG collects and stores log files and information which the DEUTZ Connect app sends to DEUTZ AG. These are:

Engine data (engine type, engine number, engine identification, operating hours, software version of the engine control unit, content of the engine control unit error log) and the following trip recorder data:

Control unit model, control unit serial number, control unit software version, assignment of series and exhaust gas system, control unit software, error log 1, engine number, load spectrum (3D overview diagram, battery voltage (2D overview diagram), maximum speed (2D overview diagram), oil pressure (3D overview diagram), load pressure (2D overview diagram), load pressure (3D overview diagram), load air temperature (2D overview diagram), ambient pressure (2D overview diagram), load air temperature (3D overview diagram), exhaust gas temperature (2D overview diagram), coolant temperature (2D overview diagram), injection pressure (2D overview diagram), injection control (2D overview diagram), ash accumulation, soot accumulation, exhaust gas pressure before burner (2D overview diagram), temperature at the SCR tank (2D overview diagram), exhaust gas temperature before the oxidation catalyst (3D overview diagram), exhaust gas temperature before the SCR system (3D overview diagram), exhaust gas pressure (2D overview diagram), engine number, certification number of the output level, engine series, data set ID for revision, engine speed, output, specification of the exhaust gas treatment system, battery voltage, operating software number, CAN number, certificate, data set number, EKZ number (assignment to series and exhaust gas system), engine output, engine speed, date of manufacture, speed controller number, business partner order number, business partner transport number, main certificate number, material number, material number, customer scope of delivery, monitoring function number, monitoring strategy number, order number, master data set number, transport customer scope of delivery, special app number, V1 data, V1 roof curve, V2 identification

Please note that the aforementioned data is automatically sent to DEUTZ AG every time your mobile device connects to the engine control unit. You can prevent this data transmission only by removing the DEUTZ Connect app from your mobile device.

2.3 In the event that you use the “SERVICE CONTACT” function, select a dealer location icon as displayed on a map and then select the “Send engine data” function. The DEUTZ Connect app will then also send the data specified in Clause 2.2 to the email address of the dealer you selected using the dealer location icon. The use of the function “Send engine data” also requires you to enter the following data: Name of your company, company email address, function (fleet operator, OEM [machine operator], Importer, Dealer, Workshop, Rental/Leasing, End-User). You can also enter free text. All of the above data (Clause 2.2, company name, company email address, function, free text) is sent to the dealer you have selected when using the “Send engine data” function.

If you select the “Photos” button under the “Find dealer” function, you can send up to two images, saved on your mobile device in the mobile device's image format, to the dealer in addition to the aforementioned information.

If you have allowed the DEUTZ Connect app access to your current geolocation, your location data (GPS coordinates) will also be sent to the dealer when using the “Send engine data” function.

DEUTZ AG will also receive all of the data you send to the dealer.

You can prevent the data transmission in accordance with Clause 2.3 by not selecting the “Find dealer” function.

2.4. Data collection and use of usage data by companies belonging to the Google Inc. corporation and LimeSurvey GmbH

2.4.1 The user behaviour of the DEUTZ Connect app within the main menu, Overview, My Devices, Diagnostics, Find Dealer and Dealer Contact functions (tapping buttons and selection of list entries) in the individual views is logged with the help of the 'answers' (https://fabric.io/kits/android/answers) tool developed by Google Inc., USA or one of the Google Inc. associated companies.

When the measurement data is exported, the 'answers' tool also logs the engine data, the number of transmitted images and the search term used when searching for a dealer.

The 'answers' tool logs the number of measurements performed and the number of generated PDF files and XML files.

It is possible to disable user behaviour logging in accordance with this Clause 2.4.1 at any time, by deactivating this option in the DEUTZ Connect app settings.

2.4.2 The DEUTZ Connect app automatically sends error notifications in the event that the DEUTZ Connect app crashes or stalls. This allows DEUTZ AG to examine the error and improve the stability of the mobile app in future versions. This data is collected with the help of the 'crashlytics' tool from fabric, a subsidiary of Google Inc., USA (https://fabric.io/kits/android/crashlytics). In the framework of these error reports, the DEUTZ Connect app sends information to fabric about the model and version of the mobile device, the time at which the error occurred, the feature used and the status of the application when the error occurred. This includes, the current RAM capacity, the available disk space and the stack trace. DEUTZ AG receives an evaluation of the error notifications from fabric. It is possible to disable crash report logging in accordance with this Clause 2.4.2 at any time, by deactivating this option in the DEUTZ Connect app settings.

2.4.3 You can participate in a survey by pressing the “Future e-Services” button in the DEUTZ Connect app. To carry out the survey in the DEUTZ Connect app, DEUTZ AG uses the LimeSurvey tool (https://www.limesurvey.org/de) from LimeSurvey GmbH, Umfragedienste & Beratung, Barmbeker Str. 7a, 22303 Hamburg, Germany. The purpose of the survey is to continuously improve the DEUTZ Connect app and the services described in the survey. The user declares his/her agreement that the responses may be used and published by DEUTZ AG in an aggregated format. In addition to the responses, during online communication within the framework of the survey, IP addresses, date and time of access, name and URL are also saved for the survey, the operating system and the browser used. This data is transmitted via an encrypted connection (https).