DEUTZ CORPORATION HAS A NEW CEO AND CONTINUES TO EXPAND ITS PRESENCE AND SERVICE OFFERING.
> Has worked and lived in North America and in Europe, and has run businesses in Asia and South America: David Evans, President and CEO, DEUTZ Corporation.
Passing the baton in the USA: David Evans has been President and CEO of DEUTZ Corporation since April of this year. He replaces Robert T. Mann, who retired after sixteen years in this position. Evans is responsible for DEUTZ activities in North and South America: the production facility in Pendergrass, Georgia, DEUTZ Xchange remanufactured engines, and DEUTZ Power Centers and Service Centers. David Evans has many years of experience in managing international industrial companies.
Mr. Evans, what are your customer’s needs?
Customers in the Americas need an advanced drive systems provider they can count on, offering an extensive power range that’s robust enough to meet their needs and efficient enough to provide the needed total cost of ownership. Since our customers put their DEUTZ powered equipment to the test every day, they also require a highly trained, fully stocked, and extensive support network that’s there to keep their equipment up and running. We at DEUTZ Corporation meet that need by providing the best products in the industry coupled with our very high parts fill ratios, online support and hands-on technical service training to our entire network.
How does Xchange help meet those needs?
DEUTZ Xchange engines are built to same quality and identical specification as the original engine. We allow a customer to keep his machine running for many more years with no risk of further failures. We are so confident in our engines that we offer the same warranty as a new engine, three years limited from date into service. Without the Xchange engine option many customers would be scrapping their machine because the latest Tier 4 engines will not fit in these older machines. We make this whole process as simple as possible leading to minimal downtime which is the most critical factor. The customer needs his machine up and running to avoid lost revenues. DEUTZ Xchange is a very important part of our service business offering many benefits to the customers and environment.
The DPCs have been restructured. Will there be new locations soon?
We began the DPC concept back in 2014 with the goal to improve our service support in this region. The DPCs have been very well accepted by DEUTZ customers since our team members are 100% dedicated to providing DEUTZ support and a response time that is second to none. We’ll continue to add future DEUTZ Power Center locations where and when it makes strategic sense for serving DEUTZ customers.
CLOSER TO THE CUSTOMER
Aligning service completely with customer needs is the maxim of DEUTZ Power Centers (DPC). The engine manufacturer has reorganized its DPCs in the USA in order to further expand its extensive range of products and services. Since August, the nine DPCs have been transitioned to "East" and "West" regions. With Dominick "Nick" Vermet, Vice President DEUTZ Power Center Operations, also retiring in December 2022, another change is imminent. Vermet is passing to his successors Will Hicks (East Region) and Ben Sanders (West Region). What remains is a passion for outstanding service. And the common goal of exceeding customer expectations.
> Want to continue to exceed their customers’ expectations: Will Hicks, Managing Director DPC Region East, Nick Vermet, Vice President DPC Operations, Ben Sanders, Managing Director DPC Region West, of DEUTZ Corporation (from left).
LOOKING TO THE FUTURE
DEUTZ SPAIN HAS OPENED A NEW ENGINE TEST RIG IN MADRID, PROMISING CUSTOMERS EVEN GREATER QUALITY AND RELIABILITY. IN ZAFRA, THE SWITCH TO GREEN ELECTRICITY IS IN FULL SWING.
Flexible, sustainable, and reliable. Repaired or maintained DEUTZ engines have to prove their worth on the new test rig at the service center in Madrid. The team in Spain runs comprehensive checks on engines, including functional tests, durability tests, exhaust aftertreatment, and particulate filter tests. The test rig can simulate a wide
range of conditions under which an engine might work, ensuring that the DEUTZ drives meet all applicable norms
and specification, as well as the company’s high quality standards. Along the way, DEUTZ is continually improving engine performance and reliability. “An engine that has been on our test rig meets the highest quality standards, which is why we are happy to give our customers a Lifetime Parts Warranty,” says José Manuel Romero, Head of the DEUTZ Service Center in Madrid.
> The entire inspection procedure is managed from the control room, where DEUTZ also runs training courses for technicians.
> Marcos Baz Arribas, a technician in DEUTZ SPAIN’s aftersales department, and José Manuel Romero, Head of the DEUTZ Global Service Center in Madrid, next to the easily transportable engine test rig (from left).
Maximum transparency and quality
DEUTZ customers can watch the tests from the control room. Flexible and straightforward operation were the main focus while planning the test rig, which is installed in a 20-foot container and can be transported anywhere at any time. The control room is located in a second module that is connected to the test rig via a window. From here, the team can manage the entire inspection procedure, with a standard engine test usually lasting between one and two hours.
The new test rig allows DEUTZ to check that its engines are running reliably, thus increasing their lifecycle. DEUTZ also inspects other manufacturers’ engines on the test rig and subjects them to extensive tests. “We want to be more than a leading engine manufacturer; we also want to be the leading experts in engine refurbishment,” says Romero. What counts for the customers is that they receive a tested engine that meets the most stringent DEUTZ quality standards.
> The engine test rig at the Global Service Center in Madrid offers the highest quality and warranty standards.
HARNESSING THE SUN’S POWER
Since September 2022, solar panels on the roof of the employee parking lot have been generating electricity at the site in sunny Spain. They currently supply around 20 percent of the energy requirements of the morning shift at the production and assembly plant. From 2023 onwards, further panels will generate enough green electricity to also cover production, the Global Service Center, and the DEUTZ Business School. DEUTZ SPAIN hopes to meet the entire electricity requirements of the Zafra site with renewable energies by 2025.
STRONG IN SLOVENIA
DEUTZ IS PURSUING GROWTH AND INNOVATION AROUND THE WORLD. EXPANSION OF THE TEAM IN SLOVENIA BRINGS BENEFITS FOR CUSTOMERS.
> DEUTZ Engineering building
> Janez Zadravec has been the Head of DEUTZ Engineering in Maribor, Slovenia, for 25 years.
DEUTZ Engineering is growing. The expansion of the local team also increases the expertise and skills available to DEUTZ customers. The team in Slovenia started
out as a DEUTZ service provider for design 25 years ago. Today, the range of services covers everything from the design of individual parts to the development
of complex components and modules. Janez Zadravec, CEO of DEUTZ Engineering, is widening the range of engineering expertise in Maribor across many areas, including computer-aided design, mechanical simulation, software development, and thermodynamics. And DEUTZ’s customers around the world are reaping the rewards.